Buying chairs for restaurants, cafés and hotels

Prioritise durability

Ask whether the chair is designed for commercial (contract) use and whether it has been tested to a recognised standard for non-domestic seating, such as EN 16139 or the BIFMA standards. These tests check strength and durability under repeated use. Look at the joints, frame thickness and how the legs attach; that's where commercial chairs usually fail.

Make cleaning easy

• Wipeable seats (vinyl, PU or treated commercial fabric) for spills
• Few crevices where food can collect
• Replaceable seat pads or covers so you don't replace the whole chair
• Finishes that tolerate your cleaning products

Stacking, weight and layout

Stackable chairs make cleaning and rearranging much faster; ask how many stack safely. Lighter chairs are easier for staff to move but may need floor protectors on hard floors. Plan the layout with about 60 cm of table edge per diner and enough space behind chairs for staff to pass.

Comfort affects how long guests stay

A quick-service café may prefer simple, firmer seating; a restaurant where guests linger needs more padding, a shaped back and the right seat-to-table height. Match the chair height to your tables and check any armchairs fit under the tabletops.

Samples, lead times and quantities

• Ask for a sample chair before placing a large order, and sit in it for a full meal
• Confirm the lead time for your full quantity and whether it can be delivered in stages
• Check that the same finish and fabric will be available for future replacements
• Ask about volume pricing, warranty for commercial use and spare parts

Matching chairs to your concept

The style of seating shapes how a space feels. Upholstered chairs and banquettes suggest a relaxed, longer meal; light stackable chairs and stools suit fast turnover and flexible layouts. Many venues mix types: chairs at tables, stools at a counter, and an upholstered bench along a wall to fit more covers in the same space.

Budgeting for the long term

The cheapest chair per unit isn't always the cheapest over its life. Consider how long the chair is expected to last under commercial use, whether parts such as seat pads and glides can be replaced, and whether matching chairs will still be available in a few years when you need to replace a damaged one or expand.

Pre-order checklist

• Confirm dimensions and seat height against your tables
• Get the finish and fabric codes in writing
• Confirm the total price, taxes, delivery and assembly
• Agree the delivery date and what happens if it slips
• Check the warranty for commercial use and how to claim

Accessibility and guest comfort

Not every guest finds the same chair comfortable. Including some chairs with arms helps guests who need support to sit and stand, and some sturdier, wider seats accommodate a wider range of body sizes. Keep at least some tables at standard height with movable chairs so wheelchair users can join the table.

Outdoor terrace seating

Terrace chairs face sun and rain as well as heavy use. Choose materials made for outdoor use, such as powder-coated aluminium, teak or UV-stabilised polypropylene, and plan where chairs will be stacked or stored overnight. Our outdoor materials guide compares the options in more detail.